Website Troubleshooting

Being asked to subscribe after login
Is your account active? Has the subscription recently renewed? You can check the status of the account on the self service tools.  If the subscripti...
Fri, Mar 8, 2024 at 2:50 PM
Change commenting name
Your screen name will appear with any comments you post. By default, your screen name is the first part of the email address you used to log in to Pressh...
Thu, Jul 18, 2024 at 12:35 PM
Desktop notifications
We offer browser notifications in Google Chrome, Firefox, and Safari. When you open the homepage, clicking the small red bell in the lower left corner will ...
Thu, Jul 18, 2024 at 12:35 PM
Internet browsers
We suggest Mozilla Firefox and Google Chrome. Both have an auto-update feature that will help keep you up to date.   We do not recommend Internet E...
Mon, Feb 27, 2023 at 3:42 PM
Report a problem
Please report any issues with the website, ePaper or App by emailing   
Mon, Feb 27, 2023 at 3:42 PM
Staying signed in
Features of our website require a browser technology called cookies. Cookies are like name-tags for your browser. They are files stored on your computer t...
Tue, May 16, 2023 at 2:59 PM
Unable to comment
Comments are enabled on some stories but not all. If comments are not enabled it will state "Comments are not available on this story" at the ...
Thu, Jul 18, 2024 at 12:36 PM
Unsafe site /security certification warning
3rd party software maybe blocking access. If you are using security software, you should be able to add the website to trusted site list in that software...
Tue, Jul 25, 2023 at 11:11 AM
Wrong email or password
If you are using a Gmail or Apple email address, please login using the login with Google or login with Apple option. You can view the password being e...
Thu, Jul 18, 2024 at 12:37 PM