Please email the following information to to verify the payment.  

  • How was the payment made?  

    With a credit/ debit card 

        If the payment has processed on your card transactions. Please include the last 4 digits of the card used, the amount paid and the date it was processed.   

    Mailed check 

        If it was mailed less than 2 weeks ago it may still be in transit.  

        Home delivery service will continue for 30 days after the expiration date. Once received the payment will apply to the service after the expiration date.   

    Bank’s online bill pay 

        Verify your account number is noted correctly on your online bill pay. 

        Verify if the bank mailed us a check. 


         Please confirm it was mailed the any of the billing addresses below. If it was not sent to any of these address, please reach out to your bank.

            PO BOX 986522  

            BOSTON, MA 02298-6522 

            PO BOX 11349

            PORTLAND, ME 04104


            PO BOX 4400

            LEWISTON, ME 04240

            If the check was been deposited, please include the check number, amount paid and date processed in your email.