Modified on: Tue, Jul 25, 2023 at 1:16 PM
How was the payment made?
With a credit/ debit card
If the payment did process on your bank account. Please include the last 4 digits of the card used, the amount paid and the date it was processed.
If it was mailed less than 2 weeks ago it may still be in transit.
Home delivery service will continue for 30 days after the expiration date. Once received the payment will apply to the service after the expiration date.
Bank’s online bill pay
Verify the account number is correctly noted on your online bill pay.
Did they mail us a check?
Please confirm it was mailed the correct billing address. If it was not sent to the address listed below the check should be returned to your bank.
PO BOX 4400
LEWISTON, ME 04240
If the check was been deposited, please include the check number, amount paid and date processed in your email .
Did you find it helpful?
Sorry we couldn't be helpful. Help us improve this article with your feedback.